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Privacy Policy

Last revised on February 24, 2019

 
At Toast Tours LLC we highly value our customer’s right to privacy. As such we have provided the following privacy policy as a means of advising our customers of the types of information we collect on our website (“the Site”) and how we use this information. Our aim is to balance our customers’ expectations of privacy, within reason, with our genuine, business-oriented need for information.
 
We provide this privacy statement explaining our online information practices, so that you can decide whether and how to interact with the Site and the Services.
We may release your information when we deem it appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. We will never sell or rent this information to anyone.
 

Device Information

When you visit the Site, certain information is automatically collected about your device, including information about your web browser, IP address, time zone, location, provider and some of the cookies that are installed on your device. Additionally, as you browse the Site, information may be collected about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.
 

Personal Information

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you through our secure partner ‘FareHarbor Holdings, Inc’, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to their privacy policy regarding any information shared during the booking process.
It is company policy that we do not accept direct reservations without credit card details which can either be used as a means of payment or as a guarantee of payment.
Once submitted, credit card details are entered into a secure hosting network. These details can only be accessed by authorized personnel and for the purpose of receiving payment for the services provided.
Customers will only be charged the amount agreed upon in their reservation. Any additional charges that may incur will only be charged with the card owners consent.
Please note that by agreeing to the terms and conditions when making the original reservation, the customer gives consent to Toast Tours LLC to collect any cancellation fees that might incur if the customer revokes on their reservation.
 

Why do we collect information

We use the information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for reservations, and providing you with confirmations).
Additionally, we use this information to communicate with you, as well as screen our orders for potential risk or fraud. When in line with the preferences you have shared with us, we may provide you with information or advertising relating to our products or services.
We use the device information that we collect to help us screen for potential risk and fraud (your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
 

Sharing your Information

We share your Personal Information with third parties to improve your user experience.
 

Security

We implement a variety of security measures to help maintain the safety of your personal information when you reserve a booking or enter, submit, or access your personal information.
We work to protect the security of your information during transmission by using Secure Socket Layer (SSL) technology, which encrypts information you share with the site. All reservations and payments are handled by our secure partner ‘FareHarbor Holdings, Inc’.
All supplied credit card information is transmitted via Secure Socket Layer (SSL) technology. This information is then encrypted in our payment provider’s systems, may only to be accessible by those authorized with special access rights to such systems, and they are required to keep the information confidential. Please understand that while we try our best to safeguard your personal information once we receive it, no transmission of data over the Internet can be guaranteed to be 100% secure.
 

Targeted Advertisement

We use your information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page.
 

Cookies

We use cookies and interest-based advertising. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements, market our services, and compile data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use any personally identifiable information collected on our behalf except to help us conduct, improve or market our business.
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still reserve a booking over the telephone by contacting us directly.
We allow third-party advertising companies to collect certain information when you visit our site. These companies may utilize cookies, pixels or other technologies to collect and use non-personally identifiable information (e.g., hashed data, browser type, time and date, subject of advertisements clicked or scrolled over) during your visits to this and other websites in order to provide advertisements about goods and services likely to be of greater interest to you (i.e. interest-based advertising).
They may also use persistent identifiers to anonymously track your Internet usage over time and across other websites in their networks beyond our site. To learn more about interest-based advertising or to opt-out of this type of advertising, you can visit the websites of the Digital Advertising Alliance Networking Advertising Initiative. Google, as a third-party vendor, also uses cookies to serve ads. Google’s use of the DART cookie enables it to serve ads based on your visits to the Site and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.
 

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
 

Data Retention

When you place an order through the Site, we will maintain your information for our records unless and until you ask us to delete this information.
 

Third Party Websites

The Site contains links to other web sites. Please note that when you click on one of these links, you are moving to another web site. We encourage you to read the privacy statements of these linked sites as their privacy policies may differ from ours.
 

Compliance with Law

Under the rare circumstance that a customer’s personal details would be required by law, Toast Tours LLC. would be obligated to release this personal information. The conditions under which disclosure of a customer’s personal information would be deemed necessary include, but are not limited to, the following: if the information is required by a law enforcement agency; if the information is required by court order; if the information is deemed necessary through the process of litigation.
 
We may also release a customer’s personal details if it is deemed necessary in order to implement a contractual agreement between ourselves and the customer; to help one of our affiliates implement a contractual agreement between themselves and a customer; or to protect our staff, other customers or business affiliates.
 

Policy Changes

Toast Tours LLC. reserves the right to make changes to this privacy policy at any time and without prior notice. The privacy policy in place at the time of a customer’s use of the website is valid for any transaction or interaction made at that time. Customers who are concerned about the use of their personal information whilst using this website should consult the privacy policy before every transaction.
 

Governing Law

The internal laws of the State of California, without reference to any choice of law provisions, shall govern any claims relating to any use of, or information on the Site.

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